Contact

We’re here to help you keep the next step clear.

For account, privacy, or diagnosis questions, please contact the Verdant team through the support channel associated with your account.

Account support

When reporting a problem, include the email address on your account, the approximate time of the issue, and a short description of what you expected. Do not send passwords, session tokens, or private plant photos unless the support team specifically requests them through a secure channel.

Plant-care questions

For care questions, the public guides are a useful starting point. Verdant results are AI estimates and cannot confirm a disease, pest, toxicity, or treatment need. If a plant is valuable, a safety concern is involved, or the problem is worsening quickly, consult a qualified local professional.

Privacy requests

Use the account settings and export or deletion controls available in the app for requests about your own data. You can also review the privacy notice for the categories of information the service handles.